Support & FAQs for Polla

Support

How to Contact Us?

If you need assistance or have any questions, feel free to reach out to our support team:

Email: support@polla.id

Phone: +62 8111-195-196

Operating Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+7)

Help Center

Visit our Help Center for detailed guides and troubleshooting tips.

Frequently Asked Questions (FAQs)

1. What is Polla?

Polla is a survey application that allows you to create, share, and analyze surveys easily. Whether you are conducting market research, gathering feedback, or running polls, Polla makes the process seamless and efficient.

2. How do I create a survey?

Creating a survey on Polla is simple:

Log in to your Polla account.

Click the “Create Survey” button on the dashboard.

Add questions and customize your survey.

Save and share the survey link with your audience.

3. Can I customize the survey design?

Yes, Polla offers several customization options for your surveys, including themes, fonts, and colors. Access the “Design” tab while creating your survey to explore these options.

4. Is Polla free to use?

Polla offers both free and premium plans. The free plan includes basic features, while the premium plan unlocks advanced functionalities such as detailed analytics, branding options, and integrations.

5. How can I analyze survey results?

Survey results can be analyzed through the “Results” section of each survey. Polla provides visual graphs, data export options, and in-depth reports for better insights.

6. What languages does Polla support?

Currently, Polla supports multiple languages, including English and Bahasa Indonesia. You can switch languages in the app settings.

7. How secure is my data?

Polla prioritizes your data security. All data is encrypted and stored securely. We adhere to strict privacy policies to protect user information.

8. Can I share surveys on social media?

Absolutely! Polla provides shareable links that you can post on platforms like Facebook, Twitter, LinkedIn, and WhatsApp.

9. How do I delete my Polla account?

To delete your account:

Log in to your Polla account.

Go to “Account Settings.”

Select “Delete Account” and follow the prompts.

10. I forgot my password. What should I do?

If you forget your password, click the “Forgot Password” link on the login page. Enter your registered email, and we will send instructions to reset your password.

For additional questions, visit our Help Center or contact our support team.This is the Support & FAQs page